How Much Should SEO Cost?
attorney marketing
Quickest SEO Wins
Quickest SEO Wins Transcript
The quickest SEO wins for your law firm. The first is going to be making sure that you have the correct categories selected. You want to go and you want to do a Google search for whatever you are. A personal injury attorney in Houston or DUI attorney in San Francisco and look at what categories the law firms that are ranking actually have. Then you want to make sure that you match those categories because that’s what Google is showing so that’s a big win right there.
Another big win is taking pictures of your law firm and uploading them to your Google My Business profile. You want to upload 20 interior pictures, 20 exterior pictures of your location. Just walk around with your cell phone. Just take pictures using your cell phone. You want to make sure that you’re using your cell phone because if you use your cell phone then that’s going to save the location data to the actual picture and then when you upload it to the photo section of your Google My Business profile. Then that is going to make sure that location data is actually stored on your Google My Business profile.
What’s another SEO win? Join as many local organizations as you can that have directory listing. I always tell clients to make sure that you join The Better Business Bureau. Make sure to join a few Chambers of Commerce. Make sure that the Chamber of Commerce has directory listings, searchable directory listings where you can get your name, your address, your phone number, your website in there and then join some local bar associations as well. That local prominence will do a lot for you. Those are probably three quick SEO wins that you can get that any lawyer can do you don’t need a marketing company for.
Recommended Facebook Ad Budget For Lawyers
Recommended Facebook Ad Budget
Question:
What is your recommended budget for Facebook ads for something like wrongful-death?
Answer:
When we’re talking about a Facebook Ads budget for wrongful-death there are a few things you need to know. The first is your average settlement. What do you typically make on a case? Once you have determined your average amount, what I try to do is work backward. I don’t like saying what your budget should be. I like saying well how much does it cost to get a case and how many cases do you want? That is what you should spend.
That’s really easy to say, but the way you find those numbers out is by actually running ads and by looking at how much is it actually costing you to get someone. And again, what I don’t like running ads. I like running a cheat sheet or some sort of bait that helps solve a small problem.
For example, for wrongful death here’s exactly what I would do. I would create a guide that teaches you how to set up a GoFundMe campaign after the death of a loved one to pay for final expenses, to pay for their kids’ college whatever it is. I would say for anyone that’s experienced a loss here’s a guide setting up a GoFundMe campaign that is going to teach you how to get medical expenses paid, how to get living expenses paid for a little while. Maybe they were the breadwinner. Then you are going to put that guide out and then you’re going to follow up. When someone downloads the guide you’re then going to send them an email. Say “Hey, you download our free guide. We’re very sorry for your loss. Do you have any questions about how we can help you set up this guide or answer any other questions for you?” A lot of people are going to probably not respond but some people are going to respond and then those are the types of people. Then you can start having conversations with those people.
What you’re going to start looking at is first of all, what it costs to get a download for someone to download the guide? Then, what does it cost to get a consultation? Let’s say it costs you $10 per download and I’m just using very easy math. Let’s say maybe one in 20 people books a consultation. Now we know if it cost $10 for a download and one in 20 people books a consultation that means that it cost you $200 per consultation. Let’s say 20% of your consultations actually turn into clients. So that means that basically, if you get 10 consultations it’s going to cost you $2,000 and it’s going to cost you $200 I think. It will cost you like $400 per case or $200 per case. I’m getting the math completely wrong but that’s how you do it. You just have to figure out what each step costs you.
Then you say, “so I know it cost me $500 for a case. I want to get 10 cases so I’m going to spend about $5000 on ads. That’s essentially what you do and that comes down to marketing and all that type of stuff.” That’s a very simple way to do it but that’s really the way you do it. So whenever someone asks me what is your budget for Facebook ads I always answer with a question which is, “Well how much does it cost to get you a client?”.
What Makes Your FB Approach Different?
What Makes Your Facebook Approach Different
Question:
All right, what about your Facebook approach is different from a more traditional Facebook advertising approach?
Answer:
My Facebook advertising approach is, do not advertise your services. Advertise a solution to a small problem that your potential clients have and then they’ll hire you for the bigger problem.
For example, if you’re a divorce lawyer don’t run an ad that just says – hey are you going through a divorce? Contact me today and I’ll help you with your divorce. Don’t do that. That’s what most people do. Instead, figure out what people want and what are people afraid of. Then what you can do to help them. So, if it’s somebody who is going through a divorce so let’s say they want to move on with their life. What does a person who’s going through a divorce want? They want to get divorced, and move on with their life but, they don’t want to alienate their kids, and they don’t want to screw up their kids.
Then what you do is you create content and you advertise that content. You advertise something that says – hey, here is how you can get a divorce without screwing up your kids. Then you can even put out a free guide or something like that. when they download the free guide, then you follow up from there. What you’ve done is you’ve provided some goodwill.
Bankruptcy, a lot of people are afraid of losing their house but they want to get rid of the debt. You could say – how to eliminate all of your debt. What will we say for bankruptcy? Here’s how to get your head above water and consolidate all your bills into one easy to afford monthly payment without losing your house and without having to sell your car. Instead of saying hey, you should file for bankruptcy. You’re saying here’s how you do this and then you create a free guide or a cheat sheet or something like that that teaches them how to do it then you follow up. You provide value and then they hire you. It works every time. It’s super simple and that’s what’s different.
The traditional form of Facebook advertising that most lawyers do is this. They throw up an ad and I call it the hope and pray method. They throw up an ad and then it just talks about themselves and they hope and pray that somebody sees and contacts them and it doesn’t work. Every once in awhile it does. I mean there’s a saying that every once in a while a blind squirrel finds a nut but those are very few and far between.
Best Metrics to Track For Successful Lawyer Facebook Ads
Best Metrics to Track For Successful Lawyer Facebook Ads
Once we have our Facebook marketing campaign set-up, what type of metrics should we be tracking?
There are several things I watch on my Facebook campaigns and the metrics I track depends on the campaign. For example, if it is an engagement campaign where I am just trying to get video views and things like that. I will look at the frequency and the reach. The reach means how many different people saw it and frequency is on average, how many times each person saw it.
What I don’t want the frequency to be too high. I don’t want people seeing my stuff like 20 or 30 times unless it’s a remarketing ad. If it is a remarketing ad (meaning a follow-up ad) then I don’t necessarily care. But if it’s a cold, front-end ad, with people that don’t know who I am, I don’t want to show them the same video 20 or 30 times. What I want to do is, I want to show that my reach is good. I want to make sure that I’m reaching a lot of people. Reach is how many individual people did you hit and then the frequency is how many times on average, did those people see it. That’s what I look at for those types of campaigns, like traffic campaigns.
If I’m trying to do a cheat sheet or if I’m doing leads or if I’m doing something like that and then what I really look at is I look at the cost per conversion. So if it’s like a Facebook lead ad then I look at what’s the cost per lead. Because at the end of the day that’s all that matters. I don’t care what my cost per click is. I don’t care what my cost per impression is. The only thing I care about is how much did it cost me to get the lead.
The same thing with my other advertising. I run webinars and so I track a lot of different metrics. I look at how much it costs to get somebody to register for my webinar and then how much does it cost for somebody to book a phone call from my office. Then how much does it cost for somebody to purchase one of my products? All those metrics are easily trackable using custom conversions.
In my social media marketing for lawyers master class, I teach lawyers how to set all that up so that they can actually run these campaigns and use metrics to figure out what is working for them or what isn’t. A lot of times people are like “Well how much money should I spend on my Facebook Ads and my marketing?” My first question is well how much does it cost to get you a client? How much does it cost to get a lead? How much does it cost a book a phone call? Those types of things. Because, if you know that, it costs you $300 to book to get a client, and you want 10 clients this month, then you know you need to spend about $3000. But if you don’t know what it costs to get you a client, then you have no idea what you should even spend. Those are the metrics that you really should be tracking with a Facebook campaign.
Can Lawyers Use Messenger and Chat Bots to Convert More Leads?
Can Lawyers Use Messengers and Chatbots To Convert More Leads
Question
I’m thinking of using a messenger-bot for people who interact with my Facebook page. Do you have any tips for converting leads into clients using a chatbot?
Answer and Advice
I’m a personal injury lawyer. I was actually having a conversation with Seth Price about this today on my podcast talking about chatbots. The technology isn’t quite there yet to replace an actual person.
We have a free chat service that we give to our clients. We also let lawyers use it. It’s a free chat box that goes on your website and it’s monitored 24 hours a day, seven days a week but it’s a real person. The only goal that the people running that chat box have is to qualify the lead. We need to make sure that they’re in the correct geographical area, that they’re the right practice area and that they (if it’s a criminal defense case) have been arrested or (if it’s a personal injury case) that they have been injured. Then after they have qualified the lead, their only job is to get their contact information and pass that information off to the lawyer.
You could kind of do that with a chatbot. I guess you could ask, like “what’s your name” and “have you been injured”? I think the AI isn’t there yet.
We’re doing it right now with a diminished value campaign and we’re actually doing it in the form of a quiz but that’s essentially what chatbots are. Chatbots are basically quizzes and depending on the answers, you get a certain output. We’re doing one right now with a diminished value campaign in Indiana. The basic idea is that we’re trying to get these property damage cases. The lawyer doesn’t actually want to handle the property damage cases, but the idea is that there’s probably injury leads in there and he’s correct because we have gotten a few cases out of it.
What happens is they go to this page and it asks were you in a car accident within the last two years? Was the accident your fault? Was the vehicle leased? Do you still have the vehicle? Then they ask if they were injured. Depending on the answers, they are either sent a message that says, “I’m sorry you don’t qualify for diminished value” or they’re sent a free cheatsheet that teaches them how to claim diminished value. If they mentioned that they were injured they are taken to a page that says “You may be entitled to compensation for lost wages, pain and suffering, medical bills and more. Enter your information and an attorney will contact you.”
The outcome of these cases depends on the answers the people provide to the questions. What we don’t want to do is send the attorney all these leads of people that qualify for diminished value but were not injured or even worse don’t qualify for diminished value and we’re not injured and make it so that the attorney has to deal with all those.
That’s one way that we could do it, but I don’t know. Facebook is using a messenger-bot right now. When you try to contact Facebook support they’re using a messenger-bot and it doesn’t work that great. My thinking is that if Facebook can’t get it right with the billions of dollars that they have I’m not going to be able to get it right. I don’t really mess with it yet. I’m going to wait until the technology catches up a little bit before I start using bots. I use bots for my intake stuff, for people that have already bought stuff for me but the leads are too valuable for personal injury lawyers where I wouldn’t risk that with a bot. I would make sure they have a real person handling those.